Shipping Policy

Shipping Information

At Ana London, we are committed to delivering your jewellery as quickly and safely as possible.

Processing Time

All orders are carefully prepared and processed within 1–2 business days after purchase.

Once your order has been processed, it will be dispatched and you will receive a shipping confirmation email with tracking information.

Delivery Time

Estimated delivery time:

United Kingdom: 7–10 business days

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as high seasonal demand, courier delays, or public holidays.

Shipping Costs

We proudly offer Free Shipping on all orders.

There are no additional shipping fees at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can track your shipment at any time using our Track Your Order page.

Incorrect Address Information

Please ensure that all shipping details are entered correctly at checkout.

Ana London cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will work directly with the shipping carrier to investigate the issue and provide assistance.

Questions?

If you have any questions regarding your order or shipping, please contact us:

Email: support@analondon.com

Our customer support team will be happy to assist you.