Shipping Policy
At Sarah London, we are committed to providing a smooth and reliable delivery experience for all customers across the United Kingdom.
Shipping Locations
We currently ship within the United Kingdom.
Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday).
Order Cut-Off Time
5:00 PM (GMT)
Orders placed after this time will be processed on the next business day.
Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking details.
Estimated Delivery Times
- Processing Time: 1–2 business days
- Delivery Time: 5–8 business days
Please note that delivery times are estimates and may vary due to external factors such as courier delays, weather conditions, logistical issues, or high-demand promotional periods.
Tracking updates may take 2–5 business days to appear after dispatch while the parcel is being processed through the courier network.
Shipping Costs
Free Standard Shipping
We offer free standard shipping on all orders within the United Kingdom.
No minimum purchase is required.
Shipping Carriers
Depending on your location and availability, orders may be delivered by one of our trusted courier partners, including:
- Royal Mail
- Evri
- DPD
- Yodel
Courier selection may vary based on logistics and operational availability.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
Please allow 24–72 hours for tracking updates to become available.
Delivery Issues
If you experience any issues with your delivery, including delays, missing parcels, or tracking concerns, please contact our support team and we will assist you as quickly as possible.
Incorrect Address
Please ensure your shipping details are entered correctly at checkout, as we may not be able to modify orders once processing has begun.
Lost or Delayed Parcels
While we work with trusted delivery partners, occasional delays may occur during transit.
If your order appears significantly delayed, please contact us and we will investigate the shipment with the courier.
Contact Us
For any questions regarding shipping or delivery, please contact our support team: